Frequently Asked Questions
Expertly crafted luxury eyewear: Your questions answered.
What materials are DITA frames crafted from?
DITA frames are engineered using the highest quality materials, including aerospace-grade titanium, 18-karat gold, and custom Japanese acetates that can take up to eight months to manufacture.
How long does shipping take for domestic and international orders?
Domestic orders typically arrive within 3-5 business days. International shipping varies by destination but generally takes 7-14 business days, depending on customs clearance.
What is your return policy for luxury eyewear?
We offer a 14-day return window from the date of delivery. All items must be in original, unworn condition with all protective packaging and security tags intact.
Do DITA frames come with a manufacturer warranty?
Yes, all authentic DITA eyewear is covered by a one-year limited warranty against manufacturing defects from the date of purchase.
Can I have my prescription lenses fitted into DITA frames?
While we sell frames with high-quality demo or sun lenses, most DITA optical frames can be fitted with prescription lenses by an authorized DITA optical partner or your local optometrist.
How do I ensure my DITA frames are authentic?
Authentic DITA products are sold exclusively through our official website and authorized flagship stores. Each pair features a unique serial number and high-end hardware signatures that counterfeiters cannot replicate.
